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Stock, Courier and Warehouse Update

Tuesday 26 October 2021 - 9 am Update.

Hi there, Thank you for your interest in our products.

Just like those State Premier's daily updates, you know, that one we've all grown to, err, love?

We do something similar. 

We update you every morning with the ever changing stock arrival dates, courier and warehouse situation. 

How very exciting I hear you say.  

We update this list every weekday morning with any changes and for stock updates - we email each priority list when changes happen. 

So here's the situation, as of 9 am today:

Stock Supply

For each product along with the estimated arrival date and a priority signup email list:

 

Courier Update

We utilise most of the premium couriers, i.e. Startrack, TNT, Couriers Please, Australia Post Express and some smaller specialised freight companies for palletised and fragile ovens.

The freight network is flogged and we are noticing delays still.  The recent strike action by Startrack, TNT and Toll has caused a significant backlog.  Things are moving but we are finding around a 1-2 business day delay at present.  

We expect that as parts of the country start to open up again from lockdown, the pressure will be somewhat eased due to more brick and more shopping rather than predominantly online shopping.

Warehouse Update

We operate out of third party logistics (3PL) warehouses in Melbourne and Sydney.  The majority of our orders get fulfilled from the Melbourne warehouse. 

The Melbourne warehouse has been affected by the current lockdown in Victoria with strict isolation rules for close contacts. 

The 3PL currently has several staff members in isolation.  As such our orders are being dispatched one to two business days after order placement. 

We normally operate on a super fast same day dispatch for orders received before 12pm. We hope to get back to that operation in the next coming days.

 

Thank you so much for your support.  

Warm Regards

Chris | CEO & Founder
The Pizza Oven Store

 

 

 

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